Woodbriar Health Center in Wilmington is looking for a full time, dynamic individual to hold the role of Concierge. This qualified individual is to be the “point person” for our residents and their visitors from the moment they are admitted to the day they’re discharged. To set the example for the rest of the building and educate our staff on how they should properly service our residents and their visitors. To be the “jack of all trades” and fill in wherever needed – service affects all departments! To ensure that our staff is consistently providing “above and beyond” customer service. To assist in keeping employee morale high and ensuring they’re being recognized for great service. To help create an atmosphere for our residents where they feel that the facility is an extension of their home and are treated like family.
This role will report directly to the Administrator and Director of Marketing. The Concierge will also be responsible in assisting with Admissions, discharge planning, and for gathering and communicating positive reviews to enhance the facility's online reputation. Prior experience in the hospitality and/or medical field would be preferred.
We welcome you to apply to become a part of our great team at Woodbriar Health Center.
Full Time with Benefits
Health Center 4